Shipping & Returns – Connie's Fashion Vault

Free Shipping On All US Orders

Shipping & Returns

Shipping Policy

Turnaround

All orders are shipped Same day or Next with the exception of USPS holidays.

Carriers

We use the following carriers to deliver our orders:

  • USPS
  • DHL
  • UPS
  • Fed Ex

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.


Shipping Rates

Free shipping in the United States.

International Rates: The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.


Back Orders and Pre-order Items

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


Returns, Refunds and Exchanges

No Problem ๐Ÿ˜‰ as long as your item is not Worn, washed, or damaged...with the original tags...

If they are, they will not be eligible for returns or exchange/Store credit...ย ย 
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Trying on for fit is ok...๐Ÿ˜‰
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Note: 14 days for (return refunds) and up to 30 days for exchanges and store credit...
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How To Return or Exchange An Item
Your item must be in its original unused condition to be returned.
Tags intact๐Ÿ˜
Trying on for Fit is OK,๐Ÿ˜˜
Returns: You must return the item within 14 days of your purchase for a Full refund of the item.
After 14 days you will receive a store credit.
NOTE: After 30 days your item is no Longer eligible for a exchange or store credit...๐Ÿ˜
Please email: conniesfashionvault@protonmail.com to request a refund or Exchange.
Mail your returned item to:
Connie's Fashion Vault
Returns Department
890 Lagasca Pl
Chula Vista, CA 91910
Include in your package a signed note: stating the reason for your return ( Ex: Fit, didn't like. etc..) Your name, and order #.
As soon as its delivered you will be refunded for your items or exchange/Store Credit...๐Ÿ˜˜
Unfortunately we can not be responsible if your return items are lost By your return service... Please keep your tracking #s for your protection..

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Return Exceptions

Merchandise that has been worn, washed, used, or altered without original tags...will not be accepted for returns or Exchange/Store credit.

Trying on for fit is ok..๐Ÿ’“๐Ÿ˜˜

Exchanges

If your clothing item is inย original condition, you may exchange your clothing item for a different size or color no problem. Just send it back and include a not letting us know what size or color...ย  Remember: Within 30 days from Purchase...

Email at: conniesfashionvault@protonmail.com for any additional questions...๐Ÿ˜˜ย