RETURNS
How To Return or Exchange An Item
Your item must be in its original unused condition to be returned.
No Body odors or marks ... we can't re-sell those damaged items ...
Trying on for Fit is OK,😘
Include a Note with Name and order #
Size for exchanges if needed.
Returns: You must return the item within 14 days of your purchase for a Full refund of the item.
After 14 days and before 30 days you will receive a store credit.
NOTE: After 30 days your item is no Longer eligible for a return, exchange or store credit...😐
Please email: conniesfashionvault@protonmail.com if you have any questions ...
SHIP/Mail your returned item to:
Connie's Fashion Vault
Returns Department
890 Lagasca Pl
Chula Vista, CA 91910
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Include in your package a note: stating your (Your name, and order #) and your options for exchanges ...
When your Return/Exchange is Accepted by the Returns Department ... it will be taken care of... 😘
Unfortunately we can not be responsible if your return items are lost By your return service...
Please keep your tracking #s for your own protection..
Items that do not meet policy will be held for a maximum of 30 days ... Then Discarded. Returned at buyers expense.
Do not send a package Signature required...We can not accept it...
Do Sent to P.O. Box ... Return's can not be accepted
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NOTE: Exceptions to Returns:
Some items are NOT Eligible for returns under any Condition
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1. All "Lingerie and Champagne Room 🥂 items" are Not Eligible for Refunds Returns ...That's 🤢🤮 and Are FINAL SALE
2. PRE-ORDER Items are not eligible for Returns
3. SIGNED Calendars and Souvenirs are not eligible for Returns
4. FINAL SALE items are not eligible for returns 🥂
5. After 30 days any item is not eligible for returns 🥂
6. Returns in amounts over $300 are subject to a 30% restocking Fee
7. SPECIAL ORDER items ... Are only good for store credit or Exchange for size if available. Not For Refunds.
9. Priority Orders or Signature Required Orders, "NOT Accepted by Recipient" will only be given Store credit, upon Timely return of the order.
10. Store Credits towards returns are good for 1 year after original purchase.
Flagged Accounts: With Excessive Returns, and Policy Violations ... Risk Future Shopping Privileges
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of "wardrobing;"
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
- Potential fraudulent or criminal activity.
Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.