RETURNS – Connie's Fashion Vault

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RETURNS

How To Return or Exchange An Item
Your item must be in its original unused condition to be returned.
No Body odors or marks ... we can't re-sell those damaged items ... 
Trying on for Fit is OK,😘
Include a Note with Name and order #
Size for exchanges if needed.  
Returns: You must return the item within 14 days of your purchase for a Full refund of the item.
After 14 days and before 30 days you will receive a store credit.
NOTE: After 30 days your item is no Longer eligible for a return, exchange or store credit...😐
Please email: conniesfashionvault@protonmail.com if you have any questions  ... 
SHIP/Mail your returned item to:
Connie's Fashion Vault
Returns Department
890 Lagasca Pl
Chula Vista, CA 91910
.
Include in your package a note: stating your (Your name, and order #) and your options for exchanges ... 
When your Return/Exchange is Accepted by the Returns Department ... it will be taken care of... 😘
Unfortunately we can not be responsible if your return items are lost By your return service...
Please keep your tracking #s for your own protection..
Items that do not meet policy will be held for a maximum of 30 days ... Then Discarded. Returned at buyers expense.  
Do not send a package Signature required...We can not accept it...
Do Sent to P.O. Box ... Return's can not be accepted  
.
NOTE:  Exceptions to Returns: 
Some items are NOT Eligible for returns under any Condition
1.  All "Lingerie and Champagne Room 🥂 items" are Not Eligible for Refunds Returns ...That's 🤢🤮  and Are FINAL SALE 
2.  PRE-ORDER Items are not eligible for Returns 
3.  SIGNED Calendars and Souvenirs are not eligible for Returns
4.  FINAL SALE items are not eligible for returns 🥂
5.  After 30 days any item is not eligible for returns 🥂
6. Returns in amounts over $300 are subject to a 30% restocking Fee 
7. SPECIAL ORDER items ...  Are only good for store credit or Exchange for size if available. Not For Refunds. 
9. RETURNS Requiring a "Signature Required" "WILL NOT Be Accepted" 
10. Store Credits towards returns are good for 1 year after original purchase. 
11.  If items returned are Placed on SALE or Discounted after purchase. CFV will Refund the ENTIRE/WHOLE Amount as a store credit. 
12. No Note with a return may result in NON Compliance of policy Rules.    

 

 

Flagged Accounts: With Excessive Returns, and Policy Violations ... Risk Future Shopping Privileges 

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

  • An irregular or excessive returns history indicative of "wardrobing;"
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
  • Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.